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Campaign analytics

What gets tracked after a campaign sends, and how opens/clicks are recorded.

Once a campaign has been sent, its editor page shows a Results panel with five numbers:

MetricMeaning
RecipientsTotal subscribers the campaign was sent to
SentSuccessfully delivered
FailedDelivery failures
OpenedRecipients who opened the email at least once
ClickedRecipients who clicked at least one link

How opens and clicks are tracked

  • Opens are tracked with a standard 1×1 tracking pixel embedded in the email — opened when that pixel loads.
  • Clicks are tracked by routing links through a redirect endpoint that records the click before forwarding to the real URL.

Both are best-effort: some email clients block tracking pixels by default, so Opened is a floor, not an exact count. Recording a click or open never blocks or fails the underlying action — if tracking fails for any reason, the pixel still serves and the redirect still happens.

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